I've had a number of hardware upgrades which have resulted in all 3 installs available with my key being used. I've now got a new laptop but can't install Swordfish as the key has expired.
Is there any way to reset the number of installs? I've tried emailing '[email protected]' but had no reply.
Unfortunately our IT department forgot each time to release the old key before doing the upgrade so the older installs weren't removed from the count.
Install limit
Moderators: David Barker, Jerry Messina
- David Barker
- Swordfish Developer
- Posts: 1214
- Joined: Tue Oct 03, 2006 7:01 pm
- Location: Saltburn by the Sea, UK
- Contact:
Re: Install limit
It can take a little time to reset a key as I have other work commitments. I only got your email Friday morning! I have reset the key, so it should work now.
Anyone who needs a key resetting I am happy to do it but please give me 1-2 working days before follow up. Thanks.
Anyone who needs a key resetting I am happy to do it but please give me 1-2 working days before follow up. Thanks.
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- Posts: 219
- Joined: Wed Sep 11, 2013 1:27 pm
- Location: Chesterfield
Re: Install limit
Thanks a lot David. I had similar issues - being pushed to get some bugs fixed urgently but no access to Swordfish to do so. If only IT departments would schedule upgrades at times when we don't have important work to do...