Install limit

Coding and general discussion relating to the compiler

Moderators: David Barker, Jerry Messina

Post Reply
SHughes_Fusion
Posts: 219
Joined: Wed Sep 11, 2013 1:27 pm
Location: Chesterfield

Install limit

Post by SHughes_Fusion » Fri Oct 05, 2018 3:06 pm

I've had a number of hardware upgrades which have resulted in all 3 installs available with my key being used. I've now got a new laptop but can't install Swordfish as the key has expired.

Is there any way to reset the number of installs? I've tried emailing '[email protected]' but had no reply.

Unfortunately our IT department forgot each time to release the old key before doing the upgrade so the older installs weren't removed from the count.

bitfogav
Registered User
Registered User
Posts: 169
Joined: Sat Oct 09, 2010 1:39 pm
Location: United Kingdom

Re: Install limit

Post by bitfogav » Fri Oct 05, 2018 6:46 pm

Send David a PM on here with your serial key, I'm sure he will reset them.

Link to: David PM

User avatar
David Barker
Swordfish Developer
Posts: 1214
Joined: Tue Oct 03, 2006 7:01 pm
Location: Saltburn by the Sea, UK
Contact:

Re: Install limit

Post by David Barker » Sat Oct 06, 2018 6:49 am

It can take a little time to reset a key as I have other work commitments. I only got your email Friday morning! I have reset the key, so it should work now.

Anyone who needs a key resetting I am happy to do it but please give me 1-2 working days before follow up. Thanks.

SHughes_Fusion
Posts: 219
Joined: Wed Sep 11, 2013 1:27 pm
Location: Chesterfield

Re: Install limit

Post by SHughes_Fusion » Sat Oct 06, 2018 12:39 pm

Thanks a lot David. I had similar issues - being pushed to get some bugs fixed urgently but no access to Swordfish to do so. If only IT departments would schedule upgrades at times when we don't have important work to do...

Post Reply